CSM : Driving customer success and business growth

ExpertiseInside Luckycart 5 minutesMatthieu Hamel, Marketing & Communication Project Manager at Lucky cart. 22.06.2023 Lucky cart CSM team The job of Customer Success Manager, or CSM, is a key role in companies that focus on customer satisfaction (in Lucky cart’s case, they are several type of customer : shopper, industrial and retailer. But I’ll tell…