Certifications
What is the ISO 9001 standard?
ISO 9001 is the ultimate global reference in quality management and an essential tool for stimulating and improving the profitability and potential of every business.
This standard was first published in 1987 and is regularly updated to take account of the latest developments in the field of quality management.
The ISO 9001 standard is based on a number of quality management principles, such as staff participation, a commitment to customer satisfaction, a process-oriented approach, and continuous improvement.
By following these principles, organizations can improve their quality performance, which can result in increased customer satisfaction, reduced quality costs, and increased profitability.
To be ISO 9001 certified, an organization must implement a QMS (Quality Management System) in accordance with the standard and demonstrate its effectiveness during an independent audit. The certification can be renewed every three years if the organization continues to meet the requirements of the standard.
In summary, ISO 9001 is an effective way for organizations to demonstrate their commitment to quality and differentiate themselves from competitors. Certification can also improve business performance and build trust among customers and stakeholders.
What is the purpose of this certification?
Quality management is a set of tools and methods aimed at optimizing the effectiveness, efficiency and then excellence of production processes as well as the overall functioning of the company.
This is a major step for any economic entity (companies, communities or associations) that wishes to review its functioning in order to identify the improvements that need to be made.
The advantages are multiple:
- Know detect malfunctions at each level of the production chain.
- Know respond to these dysfunctions in a corrective and then preventive manner, by identifying their causes.
- Set up a scorecard composed of reliable and relevant indicators, to better manage the company and its challenges.
- Precisely define the responsibilities of everyone in order to anticipate organizational concerns.
- Move forward with a better visibility : the clarity of current and future tasks, define the appropriate protocols, resources
- Major advantage to avoid hazards and confusions.
- THEcontinuous improvement is a central principle in the mechanism of quality development.
- La document management is also standardized: in the information age, the preservation, integrity and accessibility of documents generated by the company has become strategic.
And what are the advantages of this certification for Lucky Cart?
Starting an ISO 9001 certification process is a strong corporate decision to improve managerial decisions and to add value to individual and collective responsibility.
For Lucky Cart, this standard allows us, on a daily basis:
- To increase the quality of the products/services offered with a clear rule: customer satisfaction.
- To improve productivity gains, by eliminating superfluous tasks. Better organization and management of our deadlines.
- To reduce internal conflicts by providing more clear procedures, defined processes to work in a more serene and effective environment.
- To guarantee the sustainability of the company, through a process of continuous quality improvement, and clear documentation